SHIPPING & DELIVERY POLICY

Version 1.0 – Last Updated: March 2026

1. Nature of Products

The products sold through this store are digital software codes, scripts, and applications. These are fully dematerialized digital products, not physical goods.

Products include: gaming scripts, automation tools, software utilities, and customized code solutions delivered exclusively in digital format.

2. Instant Delivery – No Physical Shipping

We do not perform physical shipments. Digital products purchased are immediately available upon successful payment completion.

Delivery occurs through the following channels:

• Instant download from the website within seconds of payment

• Automated email with product code and access instructions

• Personal account access where all your licenses are archived

3. Delivery Timeline

Instantaneous delivery: Products are available immediately after payment, without delays.

Confirmation email: You will receive a confirmation email within 1 minute of payment completion, containing access details and download instructions.

4. What You Receive

For each product purchased, you will receive:

• Complete script/code ready to use

• Access credentials (where applicable)

• Quick installation and setup guide

• Technical support for compatibility questions

5. Technical Requirements

Before purchase, ensure you have:

• A compatible computer/device (Windows, macOS, Linux depending on product)

• Stable internet connection for download

• Necessary software/hardware to run the product

6. Additional Costs

There are no hidden shipping or delivery fees. The price displayed is the total amount you will pay. No shipping, handling, or other charges are applied.

7. Download Issues

If you do not receive the confirmation email or experience download difficulties:

• Check your email SPAM folder

• Log into your account on the website for direct download

• Contact us via the support form for assistance

8. Right of Withdrawal (Swiss Law)

In accordance with Swiss Consumer Law (Federal Law on Consumer Protection), consumers have a right of withdrawal for digital products.

However, once you have downloaded or accessed the digital product, you expressly acknowledge that the right of withdrawal is forfeited. This applies to all digital products, as they cannot be returned in their original form after access.

Before completing your purchase, carefully review the product description, system requirements, and compatibility. If you have questions, contact us before purchasing to ensure the product meets your needs.

9. Usage Rights and Restrictions

Upon purchase, you obtain the right to use the product according to the license terms provided. All intellectual property rights remain with the creator. It is strictly prohibited to: resell, redistribute, modify without authorization, or use commercially beyond permitted scope.

10. Data Protection

We comply with Swiss Data Protection Laws (Swiss Federal Data Protection Act – FADP). Your personal data collected during purchase is used solely to deliver the product and provide customer support. We do not share your data with third parties without your consent.

11. Liability and Warranties

Products are provided "as is". We make no warranties regarding functionality, compatibility with your specific system, or fitness for a particular purpose. We are not liable for damages arising from improper use, incompatible systems, or loss of data.

Technical support is provided on a best-efforts basis. However, we cannot guarantee resolution of all compatibility issues.

12. Dispute Resolution

Any disputes arising from this policy or product purchase are subject to Swiss law. Both parties agree to attempt resolution through good-faith negotiation before pursuing legal action. In case of unresolved disputes, the competent courts of the Canton of Ticino shall have jurisdiction.

13. Contact for Support

For questions regarding delivery, product access, or technical issues:

• Support email: apexscript.support@gmail.com

• Contact form: available on the website

This policy complies with Swiss consumer protection laws, including the Federal Law on Consumer Protection and the Federal Data Protection Act.